Question 1

Q.  Why should I use the Reddyport Microphone and Controller?

Accepted Answer

A.  The ReddyPort Microphone integrates with the ReddyPort Elbow, helping patients speak up and share their needs. For clinicians and family members, it helps ease some of the frustration that comes from not being able to hear the patient behind the mask, especially during a life-threatening illness.

Question 2

Q.  Is the Microphone reusable?

Accepted Answer

A.  The microphone module is single-use and should be disposed of after use by a patient.

Question 3

Q.  Is the Controller reusable?

Accepted Answer

A.  The controller remains mounted to the ventilator and should be cleaned between patient applications, according to your institution’s policies and procedures.

Question 4

Q.  Does the Controller require batteries?

Accepted Answer

A.   No. The controller comes with a power supply.

Question 5

Q.  Can I clean the Microphone after each use?

Accepted Answer

A.  The microphone is single-use and should be disposed of after use by a patient. In the event of soiling, gently wipe down the microphone housing and mesh, utilizing a mild liquid detergent and sterile water.

Question 6

Q.  How do I adjust the speaker volume?

Accepted Answer

A.  The ReddyPort Controller mounted to the ventilator controls the speaker volume level. Press the + or – buttons on the controller to increase or decrease the patient’s voice volume. The LED will blink rapidly twice when the maximum volume is reached.

Question 7

Q.   How do I install the strap and mounting bracket to the controller?

Accepted Answer

A.
1. Locate screw provided in the box.
2. Align hole in strap to screw thread.
3. Align and press mounting bracket through strap with “fork” towards strap.
4. Screw in mounting bracket with provided screwdriver.
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Question 8

Q. Does the Microphone contain magnets and are there any special handling precautions?

Accepted Answer

A. The Microphone and Data Cable contain magnets. Caution should be used when using the product on patients with pacemakers or other implantable devices that may be affected by magnets. DO NOT use product in a magnetic resonance environment.

Question 9

Q.  How do I attach the ReddyPort Data Cable to the ReddyPort Controller?

Accepted Answer

A.
1. Locate black end of data cable which inserts into controller.
2. Before inserting data cable into bottom of controller, hold black end of data cable pointing away and turn rotating outer sleeve counterclockwise to open the locking mechanism.
3. Press black end of data cable with text “this side up” facing the front of corresponding connector on controller until pins
slide into place.
4. Once inserted completely, rotate locking collar on black end of data cable clockwise one quarter turn to secure and lock into place.
5. If inserted correctly, you will hear it “click” and lock into place.
6. Insert power supply jack (C), into controller and plug into power outlet.
 
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Question 10

Q.  How do I mount the ReddyPort Controller to a ventilator?

Accepted Answer

A.
1. Orient mounting bracket horizontally or vertically. Loosen screw (if necessary).
2. Stretch strap around rail or handle.
3. Insert “prongs” of mounting bracket into appropriate strap opening to securely attach controller.
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Question 11

Q.  How do I attach the ReddyPort Data Cable to Circuit and then Microphone?

Accepted Answer

A.  Run data cable along top of circuit and using tubing clips provided, “snap” data cable into place. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.

Question 12

Q.  What should I do if the magnetic connection of the cable won’t attach to the microphone?

Accepted Answer

A.  Assure proper orientation of the microphone and cable connection. The connector will only attach one way. If it is not connecting, simply switch its orientation. In addition, adjust the tubing clip closer to the end of the cable to improve the connection. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.

Question 13

Q.  What if the controller does not turn on?

Accepted Answer

A.  Assure the ReddyPort Controller power supply is plugged into the wall outlet. When you press the power button on the controller, the green LED will illuminate.

Question 14

Q.  Would a different power supply work with the ReddyPort controller?

Accepted Answer

A.  No, the ReddyPort Controller is designed to work exclusively with the ReddyPort power supply.

Question 15

Q.  Is power being supplied to the cable when the microphone is disconnected from it?

Accepted Answer

A.  No, when the microphone is disconnected from the cable the controller automatically senses the disconnection and cuts power to the cable. Please note: the recommendation is to turn the controller off when not in use.

Question 16

Q.  Where is the best location for placing the Controller?

Accepted Answer

A. The recommendation is to securely mount the controller, using the mounting bracket and strap provided, on a ventilator for ease of use and access for clinicians.

Question 17

Q.  How do I clean the Controller?

Accepted Answer

A. The ReddyPort Controller should be cleaned after each patient use. Unplug the controller prior to cleaning the device. Clean with alcohol-based disinfectant or quaternary ammonium compound-based wipes.

Question 18

Q.  Do I need to unplug the ReddyPort Cable from the Controller when not in use?

Accepted Answer

A.  No, there is no need to disconnect when not in use.

Question 19

Q.  After use and disposal recommendation of the Microphone?

Accepted Answer

A.  When finished, dispose of oral contaminated devices as per your facility’s protocols. DO NOT reuse ReddyPort Microphone on multiple patients.

Question 20

Q.  What is the warranty for the Controller?

Accepted Answer

A.  Warranty information for the controller can be found here.(javascript:void(0))

FAQs