FAQs

ReddyPort™ Elbow

Q. Why should I use the Reddyport Microphone and Controller?


A. The ReddyPort Microphone integrates with the ReddyPort Elbow, helping patients speak up and share their needs. For clinicians and family members, it helps ease some of the frustration that comes from not being able to hear the patient behind the mask, especially during a life-threatening illness.




Q.  Is the Microphone reusable?


A. The microphone module is single-use and should be disposed of after use by a patient.




Q.  Is the Controller reusable?


A. The controller remains mounted to the ventilator and should be cleaned between patient applications, according to your institution’s policies and procedures.




Q. Does the Controller require batteries?


A. No. The controller comes with a power supply.




Q.  Can I clean the Microphone after each use?


A. The microphone is single-use and should be disposed of after use by a patient. In the event of soiling, gently wipe down the microphone housing and mesh, utilizing a mild liquid detergent and sterile water.




Q.  How do I adjust the speaker volume?


A. The ReddyPort Controller mounted to the ventilator controls the speaker volume level. Press the + or – buttons on the controller to increase or decrease the patient’s voice volume. The LED will blink rapidly twice when the maximum volume is reached.




Q. How do I install the strap and mounting bracket to the controller?


A.

  1. Locate screw provided in the box.
  2. Align hole in strap to screw thread.
  3. Align and press mounting bracket through strap with “fork” towards strap.
  4. Screw in mounting bracket with provided screwdriver.
Assembly and installation instructions




Q. How do I attach the ReddyPort Data Cable to the ReddyPort Controller?


A.

  1. Locate black end of data cable which inserts into controller.
  2. Orient black end of data cable. The correct orientation for insertion will be indicated by the color gray facing you within window of black locking collar.
  3. Insert black end of data cable to orient “pins” into controller housing.
  4. Once inserted completely, rotate locking collar on black end of data cable clockwise one quarter turn to secure.
  5. If inserted correctly, you will hear it “click” and lock into place. The gray window within black end of data cable will always be facing the front of the device.
  6. Insert power supply jack into controller and plug into power outlet.
Assembly and installation instructions




Q. How do I mount the ReddyPort Controller to a ventilator?


A.

  1. Orient mounting bracket horizontally or vertically. Loosen screw (if necessary).
  2. Stretch strap around rail or handle.
  3. Insert “prongs” of mounting bracket into appropriate strap opening to securely attach controller.
Assembly and installation instructions




Q. How do I attach the ReddyPort Data Cable to Circuit and then Microphone?


A. Run data cable along top of circuit and using tubing clips provided, “snap” data cable into place. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.




Q. What should I do if the magnetic connection of the cable won’t attach to the microphone?


A. Assure proper orientation of the microphone and cable connection. The connector will only attach one way. If it is not connecting, simply switch its orientation. In addition, adjust the tubing clip closer to the end of the cable to improve the connection. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.




Q.  What if the controller does not turn on?


A. Assure the ReddyPort Controller power supply is plugged into the wall outlet. When you press the power button on the controller, the green LED will illuminate.




Q.  Would a different power supply work with the ReddyPort controller?


A. No, the ReddyPort Controller is designed to work exclusively with the ReddyPort power supply.




Q.  Is power being supplied to the cable when the microphone is disconnected from it?


A. No, when the microphone is disconnected from the cable the controller automatically senses the disconnection and cuts power to the cable. Please note: the recommendation is to turn the controller off when not in use.




Q.  Where is the best location for placing the Controller?


A. The recommendation is to securely mount the controller, using the strap provided, on a ventilator with the mount for ease of use and access for clinicians.




Q. How do I clean the Controller?


A. The ReddyPort Controller should be cleaned after each patient use. Unplug the controller prior to cleaning the device. Clean with alcohol-based disinfectant or quaternary ammonium compound-based wipes.




Q.  Do I need to unplug the ReddyPort Cable from the Controller when not in use?


A. No, there is no need to disconnect when not in use.




Q. After use and disposal recommendation of the Microphone?


A. When finished, dispose of oral contaminated devices as per your facility’s protocols. DO NOT reuse ReddyPort Microphone on multiple patients.




Q. What is the warranty for the Controller?


A. Warranty information for the controller can be found here.





ReddyPort™ NIV Maintenance Kit

Q. Why do I use the NIV Maintenance Kit with ReddyPort Oral Care Swabs?


A. The patented oral care swabs are designed to integrate with the ReddyPort Elbow to prevent leakage and “squeegee effect” when entering and exiting the patient’s oral cavity. Non-ReddyPort swabs are not designed and not intended for use with the ReddyPort Elbow.




Q. Are other oral care swabs compatible with ReddyPort?


A. No, the ReddyPort Elbow with self-sealing valve works only with ReddyPort NIV Maintenance Kit components. The self-sealing protective guard on the ReddyPort appliance helps prevent the “squeegee effect” of leaving mucus and bacteria behind in the oral cavity. In addition, the protective guard prevents rinses/moisturizer being removed by the valve on the way into the mouth.




Q. How do I avoid the “squeegee effect” upon insertion and removal of oral care appliances?


A. Upon insertion, retract sponge or toothbrush head into the protective guard and insert the protective guard into the elbow. Then perform oral care. Upon removal, gently pull back on the stick or handle to retract the swab or toothbrush into the protective guard and continue pulling until the protective guard slides out of the elbow.




Q. Why should I use a ReddyPort Swab?


A. ReddyPort Swabs can help clean teeth, stimulate oral tissue, and refresh the mouth with the hydrogen peroxide solution. Our swabs fit through the ReddyPort Elbow and clean the entire mouth without removing the mask




Q. Why should I use the ReddyPort Toothbrush?


A. Dental plaque biofilm can cause gingivitis and oral tissue bleeding. Oral biofilm is also a significant risk factor for hospital acquired infections (HAI). The ReddyPort Toothbrush has soft bristles to allow for proper oral hygiene and is designed to aid in the removal of plaque. The omni-directional silicone tip enables the user to reach all areas of the oropharynx. It has a built-in direct attachment to a suction line, eliminating the need for an additional suction Yankauer.




Q. Why a silicone tip toothbrush?


A. The benefit of a silicone toothbrush is its ability to gently but thoroughly clean the gums, as well as teeth. Common brushes may cause bleeding of a patient’s sensitive gums.




Q. Is a silicone tip toothbrush effective?


A. A study in the International Journal of Clinical Preventive Dentistry (IJCPD) 1 details the effects of treating gingivitis using a rubber-tipped toothbrush. The study concludes that a rubber-tipped toothbrush is as effective at mitigating gingivitis and removing dental plaque as a toothbrush with nylon bristles.




Q. Why should I use 1.5% Hydrogen Peroxide and .05% Cetylpyridinium Chloride Solution?


A. ReddyPort Swabs and Toothbrushes, in combination with an oral rinse, clean teeth to promote oral health with the cleaning power of 1.5% hydrogen peroxide and .05% cetylpyridinium chloride. The solutions are a great complement to the swabs.




Q. Are ReddyPort Swabs reusable?


A. No, the swabs are not reusable and should be disposed of after use. The oral gel moisturizer is reusable.





NIV Maintenance Mouth Moisturizer Pack

Q. Why should I use the Reddyport Microphone and Controller?


A. The ReddyPort Microphone integrates with the ReddyPort Elbow, helping patients speak up and share their needs. For clinicians and family members, it helps ease some of the frustration that comes from not being able to hear the patient behind the mask, especially during a life-threatening illness.




Q.  Is the Microphone reusable?


A. The microphone module is single-use and should be disposed of after use by a patient.




Q.  Is the Controller reusable?


A. The controller remains mounted to the ventilator and should be cleaned between patient applications, according to your institution’s policies and procedures.




Q. Does the Controller require batteries?


A. No. The controller comes with a power supply.




Q.  Can I clean the Microphone after each use?


A. The microphone is single-use and should be disposed of after use by a patient. In the event of soiling, gently wipe down the microphone housing and mesh, utilizing a mild liquid detergent and sterile water.




Q.  How do I adjust the speaker volume?


A. The ReddyPort Controller mounted to the ventilator controls the speaker volume level. Press the + or – buttons on the controller to increase or decrease the patient’s voice volume. The LED will blink rapidly twice when the maximum volume is reached.




Q. How do I install the strap and mounting bracket to the controller?


A.

  1. Locate screw provided in the box.
  2. Align hole in strap to screw thread.
  3. Align and press mounting bracket through strap with “fork” towards strap.
  4. Screw in mounting bracket with provided screwdriver.
Assembly and installation instructions




Q. How do I attach the ReddyPort Data Cable to the ReddyPort Controller?


A.

  1. Locate black end of data cable which inserts into controller.
  2. Orient black end of data cable. The correct orientation for insertion will be indicated by the color gray facing you within window of black locking collar.
  3. Insert black end of data cable to orient “pins” into controller housing.
  4. Once inserted completely, rotate locking collar on black end of data cable clockwise one quarter turn to secure.
  5. If inserted correctly, you will hear it “click” and lock into place. The gray window within black end of data cable will always be facing the front of the device.
  6. Insert power supply jack into controller and plug into power outlet.
Assembly and installation instructions




Q. How do I mount the ReddyPort Controller to a ventilator?


A.

  1. Orient mounting bracket horizontally or vertically. Loosen screw (if necessary).
  2. Stretch strap around rail or handle.
  3. Insert “prongs” of mounting bracket into appropriate strap opening to securely attach controller.
Assembly and installation instructions




Q. How do I attach the ReddyPort Data Cable to Circuit and then Microphone?


A. Run data cable along top of circuit and using tubing clips provided, “snap” data cable into place. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.




Q. What should I do if the magnetic connection of the cable won’t attach to the microphone?


A. Assure proper orientation of the microphone and cable connection. The connector will only attach one way. If it is not connecting, simply switch its orientation. In addition, adjust the tubing clip closer to the end of the cable to improve the connection. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.




Q.  What if the controller does not turn on?


A. Assure the ReddyPort Controller power supply is plugged into the wall outlet. When you press the power button on the controller, the green LED will illuminate.




Q.  Would a different power supply work with the ReddyPort controller?


A. No, the ReddyPort Controller is designed to work exclusively with the ReddyPort power supply.




Q.  Is power being supplied to the cable when the microphone is disconnected from it?


A. No, when the microphone is disconnected from the cable the controller automatically senses the disconnection and cuts power to the cable. Please note: the recommendation is to turn the controller off when not in use.




Q.  Where is the best location for placing the Controller?


A. The recommendation is to securely mount the controller, using the strap provided, on a ventilator with the mount for ease of use and access for clinicians.




Q. How do I clean the Controller?


A. The ReddyPort Controller should be cleaned after each patient use. Unplug the controller prior to cleaning the device. Clean with alcohol-based disinfectant or quaternary ammonium compound-based wipes.




Q.  Do I need to unplug the ReddyPort Cable from the Controller when not in use?


A. No, there is no need to disconnect when not in use.




Q. After use and disposal recommendation of the Microphone?


A. When finished, dispose of oral contaminated devices as per your facility’s protocols. DO NOT reuse ReddyPort Microphone on multiple patients.




Q. What is the warranty for the Controller?


A. Warranty information for the controller can be found here.





NIV Maintenance Kit with CHG Solution (chlorhexidine gluconate) for Patients

Q. Why should I use the Reddyport Microphone and Controller?


A. The ReddyPort Microphone integrates with the ReddyPort Elbow, helping patients speak up and share their needs. For clinicians and family members, it helps ease some of the frustration that comes from not being able to hear the patient behind the mask, especially during a life-threatening illness.




Q.  Is the Microphone reusable?


A. The microphone module is single-use and should be disposed of after use by a patient.




Q.  Is the Controller reusable?


A. The controller remains mounted to the ventilator and should be cleaned between patient applications, according to your institution’s policies and procedures.




Q. Does the Controller require batteries?


A. No. The controller comes with a power supply.




Q.  Can I clean the Microphone after each use?


A. The microphone is single-use and should be disposed of after use by a patient. In the event of soiling, gently wipe down the microphone housing and mesh, utilizing a mild liquid detergent and sterile water.




Q.  How do I adjust the speaker volume?


A. The ReddyPort Controller mounted to the ventilator controls the speaker volume level. Press the + or – buttons on the controller to increase or decrease the patient’s voice volume. The LED will blink rapidly twice when the maximum volume is reached.




Q. How do I install the strap and mounting bracket to the controller?


A.

  1. Locate screw provided in the box.
  2. Align hole in strap to screw thread.
  3. Align and press mounting bracket through strap with “fork” towards strap.
  4. Screw in mounting bracket with provided screwdriver.
Assembly and installation instructions




Q. How do I attach the ReddyPort Data Cable to the ReddyPort Controller?


A.

  1. Locate black end of data cable which inserts into controller.
  2. Orient black end of data cable. The correct orientation for insertion will be indicated by the color gray facing you within window of black locking collar.
  3. Insert black end of data cable to orient “pins” into controller housing.
  4. Once inserted completely, rotate locking collar on black end of data cable clockwise one quarter turn to secure.
  5. If inserted correctly, you will hear it “click” and lock into place. The gray window within black end of data cable will always be facing the front of the device.
  6. Insert power supply jack into controller and plug into power outlet.
Assembly and installation instructions




Q. How do I mount the ReddyPort Controller to a ventilator?


A.

  1. Orient mounting bracket horizontally or vertically. Loosen screw (if necessary).
  2. Stretch strap around rail or handle.
  3. Insert “prongs” of mounting bracket into appropriate strap opening to securely attach controller.
Assembly and installation instructions




Q. How do I attach the ReddyPort Data Cable to Circuit and then Microphone?


A. Run data cable along top of circuit and using tubing clips provided, “snap” data cable into place. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.




Q. What should I do if the magnetic connection of the cable won’t attach to the microphone?


A. Assure proper orientation of the microphone and cable connection. The connector will only attach one way. If it is not connecting, simply switch its orientation. In addition, adjust the tubing clip closer to the end of the cable to improve the connection. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.




Q.  What if the controller does not turn on?


A. Assure the ReddyPort Controller power supply is plugged into the wall outlet. When you press the power button on the controller, the green LED will illuminate.




Q.  Would a different power supply work with the ReddyPort controller?


A. No, the ReddyPort Controller is designed to work exclusively with the ReddyPort power supply.




Q.  Is power being supplied to the cable when the microphone is disconnected from it?


A. No, when the microphone is disconnected from the cable the controller automatically senses the disconnection and cuts power to the cable. Please note: the recommendation is to turn the controller off when not in use.




Q.  Where is the best location for placing the Controller?


A. The recommendation is to securely mount the controller, using the strap provided, on a ventilator with the mount for ease of use and access for clinicians.




Q. How do I clean the Controller?


A. The ReddyPort Controller should be cleaned after each patient use. Unplug the controller prior to cleaning the device. Clean with alcohol-based disinfectant or quaternary ammonium compound-based wipes.




Q.  Do I need to unplug the ReddyPort Cable from the Controller when not in use?


A. No, there is no need to disconnect when not in use.




Q. After use and disposal recommendation of the Microphone?


A. When finished, dispose of oral contaminated devices as per your facility’s protocols. DO NOT reuse ReddyPort Microphone on multiple patients.




Q. What is the warranty for the Controller?


A. Warranty information for the controller can be found here.





ReddyPort™ Microphone and Controller*

Q. Why should I use the Reddyport Microphone and Controller?


A. The ReddyPort Microphone integrates with the ReddyPort Elbow, helping patients speak up and share their needs. For clinicians and family members, it helps ease some of the frustration that comes from not being able to hear the patient behind the mask, especially during a life-threatening illness.




Q.  Is the Microphone reusable?


A. The microphone module is single-use and should be disposed of after use by a patient.




Q.  Is the Controller reusable?


A. The controller remains mounted to the ventilator and should be cleaned between patient applications, according to your institution’s policies and procedures.




Q. Does the Controller require batteries?


A. No. The controller comes with a power supply.




Q.  Can I clean the Microphone after each use?


A. The microphone is single-use and should be disposed of after use by a patient. In the event of soiling, gently wipe down the microphone housing and mesh, utilizing a mild liquid detergent and sterile water.




Q.  How do I adjust the speaker volume?


A. The ReddyPort Controller mounted to the ventilator controls the speaker volume level. Press the + or – buttons on the controller to increase or decrease the patient’s voice volume. The LED will blink rapidly twice when the maximum volume is reached.




Q. How do I install the strap and mounting bracket to the controller?


A.

  1. Locate screw provided in the box.
  2. Align hole in strap to screw thread.
  3. Align and press mounting bracket through strap with “fork” towards strap.
  4. Screw in mounting bracket with provided screwdriver.
Assembly and installation instructions




Q. How do I attach the ReddyPort Data Cable to the ReddyPort Controller?


A.

  1. Locate black end of data cable which inserts into controller.
  2. Orient black end of data cable. The correct orientation for insertion will be indicated by the color gray facing you within window of black locking collar.
  3. Insert black end of data cable to orient “pins” into controller housing.
  4. Once inserted completely, rotate locking collar on black end of data cable clockwise one quarter turn to secure.
  5. If inserted correctly, you will hear it “click” and lock into place. The gray window within black end of data cable will always be facing the front of the device.
  6. Insert power supply jack into controller and plug into power outlet.
Assembly and installation instructions




Q. How do I mount the ReddyPort Controller to a ventilator?


A.

  1. Orient mounting bracket horizontally or vertically. Loosen screw (if necessary).
  2. Stretch strap around rail or handle.
  3. Insert “prongs” of mounting bracket into appropriate strap opening to securely attach controller.
Assembly and installation instructions




Q. How do I attach the ReddyPort Data Cable to Circuit and then Microphone?


A. Run data cable along top of circuit and using tubing clips provided, “snap” data cable into place. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.




Q. What should I do if the magnetic connection of the cable won’t attach to the microphone?


A. Assure proper orientation of the microphone and cable connection. The connector will only attach one way. If it is not connecting, simply switch its orientation. In addition, adjust the tubing clip closer to the end of the cable to improve the connection. It is recommended that final tubing clip be placed ~ 3-5” from distal end of the circuit.




Q.  What if the controller does not turn on?


A. Assure the ReddyPort Controller power supply is plugged into the wall outlet. When you press the power button on the controller, the green LED will illuminate.




Q.  Would a different power supply work with the ReddyPort controller?


A. No, the ReddyPort Controller is designed to work exclusively with the ReddyPort power supply.




Q.  Is power being supplied to the cable when the microphone is disconnected from it?


A. No, when the microphone is disconnected from the cable the controller automatically senses the disconnection and cuts power to the cable. Please note: the recommendation is to turn the controller off when not in use.




Q.  Where is the best location for placing the Controller?


A. The recommendation is to securely mount the controller, using the strap provided, on a ventilator with the mount for ease of use and access for clinicians.




Q. How do I clean the Controller?


A. The ReddyPort Controller should be cleaned after each patient use. Unplug the controller prior to cleaning the device. Clean with alcohol-based disinfectant or quaternary ammonium compound-based wipes.




Q.  Do I need to unplug the ReddyPort Cable from the Controller when not in use?


A. No, there is no need to disconnect when not in use.




Q. After use and disposal recommendation of the Microphone?


A. When finished, dispose of oral contaminated devices as per your facility’s protocols. DO NOT reuse ReddyPort Microphone on multiple patients.




Q. What is the warranty for the Controller?


A. Warranty information for the controller can be found here.





 *Limited Commercial Release

References
1 Lee CH, Cho BR, Jwa SK.  Effects of Rubber-Tipped Toothbrushes on Plaque and Gingivitis.  IJCPD 2016;12:203-208.
 

© 2021 ReddyPort and the ReddyPort logo are trademarks of ReddyPort and Company. The Philips and Respironics trademarks are property of Koninklijke Philips N.V. or their respective owners.

918 S 500 W STE A Salt Lake City, UT 84101

Tel: 801.899.3036

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